Using their own personal phone or tablet, merchants can download the app and have access to Clover ecosystem.

My team was responsible for continuous iterations of the app, improving the transaction experience and designing mobile-first tasks such as invoices and digital wallet. The app often became the first form factor to launch new experiences - it was the first to adopted the design system and transitioned to workflow-focused experience.

I developed a strategy and made the case to invest in expansion of the app for tablet, which mirrored closely to Clover’s POS devices. The Go app started as a phone app, however, I identified the opportunity to build a tablet app so that the merchant could try a countertop POS similar to Clover Station or Mini.

Results